Respect for personal
Contact form and Information bullet
You can use our contact form to ask questions or for any request. We use your e-mail address, name, and contact details for this purpose. We do this with your permission. We save this information until we are certain that you are satisfied with our response.
We send out a newsletter to inform those who are interested in our products and/or services. Each newsletter contains a link to unsubscribe from that newsletter. Your email address is added to the subscriber list only with your permission. We keep this information for three months after you cancel your subscription.
Processingyourreservation / registration We will use your personal data to process your reservation/registration. We are required to share your data with the supplier who processes the reservation/registration on our behalf, as well as with the hotel to guarantee your reservation/registration. Wemayalsoobtainpayment information from your bank or credit card company. We use (but do not save) your payment details for this purpose, and use and save your phone number, billing address, email address, name, and contact information, as well as your IP address. Indeed, the law requires us to. We keep this information for one year after your stay and then for seven years (legal retention period).
Access to the portal
On our portal, you can access a management environment where you can define, specify, and modify your parameters. We use your e-mail address for this purpose. We do this with our permission. We keep this information for six months after the expiration of the services we have provided to you.
Recording For certain aspects of our services, you must register beforehand. You will need to provide certain information about yourself and choose a username and password for the account we will create for you. We use your name, contact details, email address, telephone number, billing address, and date of birth for this purpose. We do this with your permission. We keep this information for six months after the closure of your account. We keep this data so that you do not have to enter it every time you visit our website, and in order to contact you in connection with the execution of the contract, invoicing and payment, as well as to provide an overview of the hotels and accommodation you have booked and the services you have purchased from us.
Promotion Aside from the list of hotels and promotions on the website, we may notify you of new products or services: by email through social media You can object to this promotional communication at any time. Each email contains a cancellation link. On social media, you can block us or use the cancellation option. Publication We will not publish any of your customer data. Communication of data to third parties We may have to provide your data to our partners. These partners are involved in the execution of the contract.
Data protection officer
We have appointed a data protection officer. This person is responsible for privacy issues within our company. Our data protection officer is at your disposal by e-mail (email@example.com) for any questions and requests.
- To be informed of the personal data we have and the purposes for which we use them;
- To consult the personal data that we keep about you;
- To correct erroneous data;
- To request the deletion of obsolete personal data;
- To withdraw your authorization;
- To oppose certain uses.
Please note that you must always clearly identify yourself so that we can ensure that you do not modify or delete another person’s data. complaints you believe that we are not helping you properly, please contact firstname.lastname@example.org. You are obviously always entitled to lodge a complaint with the competent